We ship from our New Delhi office via Blue Dart & shipping is currently free within India. Once your item has been processed & dispatched it is usually delivered within 4 weeks*.
*Shipping times are to be used as a guide only and are based on time from order. www.kamaalicouture.com cannot take responsibility for delays due to customs clearance or payment transaction.
On the product page for each item, you'll see a dispatch estimate. E.g. within 4 weeks. Some of the items are already in stock and they ship much quicker.
However some items are made to order & are manufactured based on your measurements, which takes a longer time. In case you have questions regarding the shipment time please email us at firstname.lastname@example.org
If your order has multiple products with different dispatch dates, all the products are shipped as one shipment, once all products in your order are ready. However, if you wish to receive some products earlier, please email us at email@example.com with your order number, we shall do the needful.
After placing an order, you will receive an e-mail acknowledgment. This will be followed by another e-mail once we have verified your payment details and approved your order for shipping.
In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information. You will receive regular e-mail updates on the delivery status of your order.
Firstly, we'd like to apologize. We work hard to reduce lead times and avoid delays, which we let you know about if & when they arise. If you've been waiting longer than you should have and you haven't heard from us, please email us at firstname.lastname@example.org & we will get back to you within 48 hours.
We are unable to accept returns on any products unless it is a damaged product. If damaged, we request to return within 10 working days. For returns please contact us at email@example.com.
Please contact us on if you have any wholesale requests.